Tom Clinch Terms of Service
TERMS AND CONDITIONS
We only accept orders online via our website.
We will send you an automatic email to say your order has been received and is being processed.
Should you need to contact us about your order or anything else our number is 01243 641041 or email email@example.com.
Prices & Payment
All prices on our website are correct at the time of publishing and are in Pounds Sterling.
As we use Shopify, GPay and PayPal, money will be taken from your account immediately you place the order.
We are VAT registered therefore all our prices include VAT for all UK purchases.
Overseas Deliveries and Import Duties and Taxes outside the UK
We are happy to send orders overseas, however please contact us on +44 1243 641041 or email firstname.lastname@example.org so that we can discuss delivery costs.
Please be aware if you live outside of the UK you may be liable to pay import duties and taxes which will be levied by the governing authorities when the goods reach their intended destination. We have no control over these charges and they will be your responsibility for payment. If you are concerned please contact your local customs before placing your order.
It is your responsibility to comply with the laws in your jurisdiction and we will not be liable if your breach any of these laws.
We aim to fulfil all orders within 5 working days on receipt of order; this is however subject to stock availability. Please check the postal costs on the delivery section of our website as prices for delivery can vary.
We will only deliver your order when it is complete; therefore we will wait until the item that is out of stock comes in before we send you your order.
Should you want your order to be sent in two parts please contact us on 01243 641041. Please note however that you will be charged for two delivery costs.
Our delivery service is Monday to Friday and we do not operate on Bank Holidays.
If you require a Saturday delivery, you will need to place your order before midday on the Friday before and the order will require a signature on receipt. This service cannot be guaranteed.
If your order is placed after midday on a Friday, you will not receive your order until the following Tuesday.
We also are not responsible for any delays due to unforeseen circumstances with the carriers or post office.
We offer a no quibble returns policy providing that the goods are returned to us within 30 days of purchase, in perfect condition and in the packaging they were delivered.
We can either exchange the goods or offer a full refund.
If you have purchased the goods using any discount code this will be taken into account when we issue the refund.
See our Refund Policy (https://tomclinch.com/policies/refund-policy) for details.
How to contact us
You can contact us by phone on 01242 641041 | email ~ email@example.com
Alternatively you can write to us at the following address:-
Tom Clinch Exclusive Ltd, c/o Jury Farmhouse, Jury Lane, Sidlesham, Chichester, West Sussex, PO20 7PX
We are not responsible for any losses resulting from you being unable to use our website, or any losses from unauthorised access to or amendments to your transmission or data or any other losses that are beyond our control.
We are unable to promise that our website will be error free and that it will not be uninterrupted due to the nature of the internet. Shopping online via our website is on an as available basis and we cannot be responsible to you should you not be able to access our website due to reasons beyond our control.
We reserve the right to change our website at any time, we also reserve the right to withdraw access or refuse access to our website at any time should we believe it necessary.
We reserve the right not to fulfil any order that is taken in good will or otherwise.
We hope that we will give you the best service at all times, however should you for any reason wish to make a formal complaint then please either:
Phone: 01243 641041 | Email: firstname.lastname@example.org
Write to: Nicholas Clinch, Tom Clinch Exclusive Ltd, c/o Jury Farmhouse, Jury Lane, Sidlesham, Chichester, West Sussex, PO20 7PX
Copyright | Data Protection
All content on our website including but not limited to design | graphics | logos | images | text | visual display are the property of Tom Clinch Exclusive Ltd and or its suppliers and as such are protected by UK and International copyright laws.
All software on our website is owned by Tom Clinch Exclusive Ltd or our software provider, and as such is protected by UK and International copyright laws.
You may view, copy and print portions of our website only for the purpose of placing an order with us.
To assist us to deliver your order we will make available when necessary your telephone number or email to our delivery companies.
We will from time to time have exclusive offers available. These can only be claimed online with the relevant code.
Should we have more than one offer running at the same time then only one promotional discount be claimed at any one time.
All offers are exclusive to Tom Clinch Exclusive Ltd goods only and can only be redeemed with a purchase.
No offer can be redeemed unless you have the relevant offer code.
If you return the goods any refund will take account of any offer that you have redeemed.
Licence to use our website
We or our licensors own the IP (intellectual Property) rights to our website and all the material we use on it, therefore you may view, download, print pages for your own personal use only subject to the following conditions.
You may not:
- Reproduce, copy etc. any of the material on our website for a commercial purpose
- Sell or rent any material from our website
- Republish any material from our website
- Modify in anyway any material on our website
You may not use our website in any way that will or might cause damage to our website or restrict the availability of our website at any time, or that may be deemed illegal, unlawful, harmful or fraudulent.
You may not use our website to copy, store, host, transmit etc. any material that or which consists of any malicious computer software.
Nor can you conduct any systematic automated data collection activities on our website.
We do our best to keep our website up to date at all times however prices may occasionally be incorrect, and we reserve the right to change our prices at any time.
Any purchases from our website are subject to our Terms and Conditions, which you must agree to at the point of purchase.
We try to ensure that our website it kept up to date and the contents and information contained therein are correct, however we do not commit that it will be correct at all times nor do we commit that our website will be available at all times.
Limitations or Liability
- We will not be liable for any loss or damage that may arise beyond our control.
- We will not be liable for any loss of goodwill, reputation, profits, income or data etc.
- As our website is used free of charge we will not be held liable for any loss or damage of any nature.
Exclusion of third party rights
Law & Jurisdiction
Registrations & VAT
Full company name ~ Tom Clinch Exclusive Ltd
Registered Office ~ 23 Wealden Drive, Westhampnett, Chichester, West Sussex, PO18 0SF
Registration Number ~ 11420001
Email address ~ email@example.com
VAT Number ~ 308 7228 02
ACCEPTABLE USE POLICY
This policy is regarding the submission of user content on our website (https://tomclinch.com/) and by using our website you accept the terms of the Policy.
You must not use our website in any way that may affect or cause to effect or cause damage to the availability or accessibility of the website or services on the website.
You must not use our website in any way which is illegal, fraudulent or which may cause harm or offence to other users.
You must not use our website in any way that will or may infringe copyrights etc.
You must not use our website to promote or distribute any viruses on add any harmful software to our website.
You must not use our website to promote any false or misleading statements or add any content that may be constituted as spam.
You must not use our website to transmit or send unsolicited commercial communications.
Should your breach this Policy we reserve the right to delete or edit any content you have submitted, send you a formal notice, temporarily or permanently prohibit you using our website.
Notwithstanding the above we will try our hardest to monitor the content however if you are aware of any material that contravenes this policy please do bring this to our attention at firstname.lastname@example.org.